Privacy Policy
Introduction
Climate Connection (legal name: Climate Connection Ltd), registered under Company Number 14329487, and whose registered office is at Unit 10, 80 Lytham Road, Fulwood, Preston, England, PR2 3AQ, is committed to collecting and using personal information fairly and transparently. We will only use your data to provide you with useful and timely information relevant to your job role and business objectives.
Our Commitment to Fairness
To us, fairness means:
Using information in a way that people would reasonably expect.
Considering the impact of our processing and ensuring it does not have unjustified adverse effects on you or your business.
Ensuring that you understand how we intend to use your data.
Giving you the freedom and opportunity to express your data preferences to us.
Abiding by your preferences.
By providing personal information to Climate Connection Ltd, in any of the ways described in this policy, or by entering into a contract with Climate Connection Ltd that requires such processing, you agree to this privacy policy and authorise Climate Connection Ltd to process your data.
Why We Use Your Data
Climate Connection Ltd is the sole owner of any data you provide us. We use your data to inform you of our products and services and to let you know how we can help your business. Data collected is only used for our own purposes. We do not share, sell, or pass on any data to third parties for marketing purposes.
Information We Collect with Your Consent
We may collect and hold the following personal data:
Name
Organisation
Job Title
Address of Employment
Company Phone Number
Company Email Address
We do not collect sensitive categories of personal data.
For any contacts purchased from a third party, we ensure that all contacts have previously consented to their information being used for this purpose. We also keep a record of our correspondence with you to gauge your interest in our services over time.
Security: Where and How Data Is Held
Climate Connection Ltd uses various third-party organisations and software applications to store and synchronise data. This is for maintaining and recording our direct communication with new business prospects and sending out relevant communications to event registrants and attendees.
We typically transfer personal data relating to our clients to the following third parties or data processors for the activities set out below:
Business Prospects – Where Climate Connection Ltd is Data Controller
Mailchimp – Email Marketing Platform
Website Visitors
Squarespace – Hosting Company
Climate Connection Ltd will update this list as our systems and operations evolve and will inform you accordingly.
To maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic, and managerial procedures to safeguard and secure your personal data while in our care or in the care of any outside suppliers contracted to process your data on our behalf. Such data processors and sub-processors will be contractually bound to process data only in accordance with our instructions and to maintain technical and organisational controls in compliance with GDPR. Data is stored on servers within the EU, or on Amazon Web Servers certified under the EU-US Privacy Shield.
Notification of Security Breaches
In the event of a security breach that may affect you, we will notify you of the breach, provide a description of what happened, and later report the action we took in response.
How Personal Data Is Collected and Recorded
Climate Connection Ltd collects and records data in the following ways:
Enquiries Through Our Form: When you submit an enquiry through our contact form on the website.
Newsletter Subscription: When you subscribe to our newsletter.
Event Registration: When you register for upcoming events.
You can unsubscribe at any time from any of these services.
Your preferences are updated on our CRM system manually with verbal requests and automatically with unsubscribe requests via our email platform, Mailchimp.
By interacting with Climate Connection Ltd as defined in this policy, you consent to the transfer and use of your data by our data processors and their sub-processors to enhance service delivery and customer relationship management activities. No data transfer will be undertaken outside the strict scope of the purposes stated in this policy, nor will it materially degrade the security of your data or your rights. Security provisions will comply with applicable data protection laws.
How We Contact You
Our communication methods include email, direct mail (post), telephone, social media, and events. You can opt out of any of these communication channels.
Recording and Holding Your Data Preferences
Every communication piece provides the option to opt out or be removed from our database altogether. This ensures we only send communications to those actively interested in our services.
Updating, Accessing, or Inquiring About Your Data
You have the right to ask us not to process your personal data. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by clicking the unsubscribe link in our emails.
Under data protection laws, you can make certain choices regarding how your personal data is processed, including whether it is disclosed to third parties and your preferences for communication frequency, subject matter, and format. For inquiries related to data protection, such as subject access requests, concerns about data accuracy, or possible data breaches, please email juliette@climateconnection.co.uk or write to:
Data Protection Officer
Climate Connection Ltd
Unit 10, 80 Lytham Road, Fulwood, Preston, England, PR2 3AQ
Our email address is monitored during working hours, and you should receive a reply within 2 working days.
If we do not hear otherwise from you, we will assume that the information you provide to us is accurate and up-to-date and will continue to use the information to send you communications we believe are useful to you.
How We Use Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They help us understand your preferences based on previous or current site activity, enabling us to provide improved services. We also use cookies to compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. Trusted third-party services may track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies through your browser settings. Since each browser is different, check your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient but may not function properly.
Links to Other Websites
Our website and digital marketing material may provide links to and from the websites of partners, affiliates, or resources that we believe are useful. These links lead to websites operated by third parties that operate under different privacy policies. You will be leaving the Climate Connection site for a site over which we have no control and do not accept responsibility or liability for their policies. Please check their policies before you submit any personal data to these websites.
